Send receipt with purchase date circled and explanation of defect to Customer Service, 10 N Linden Street, RIDC Riverplace, Duquesne, PA 15110. Sealy mattresses are backed by orthopedic science to support you where you need it most. Most mattresses in our ratings come with a 10- or 15-year warranty, though some have 20- and 25-year warranties, and a few come with lifetime warranties. If you have a question or comment, please contact us using the information below. Do you ever wake up with a sore back, hip pain, or a stiff spine?Don’t blame this on old age just yet—it’s most likely your mattress. Choose your Sealy for the best in healthy sleep. Mattress Types. The warranty does not include compression of fiber, tears, punctures or damage resulting from improper laundering. Every mattress company has some small differences int heir warranty, so it is always best to look into a brand’s warranty section of their site. - This warranty is applicable in Southern Africa only. With this said, damages caused by activities like moving, pet damage, … La nouvelle gamme de matelas Sealy a été conçue avec des technologies avancées pour vous garantir un sommeil réparateur. Limited 5 or 10 year warranty for product construction only (varies by specific product) – If purchased in the United States or Canada, mattress pads, and comforters will be replaced by the manufacturer if found to be defective due to faulty workmanship or materials only for 5 years from the date of purchase. Fix Your Sagging Mattress Fast. Our team of researchers and engineers at Sealy R&D meticulously design our mattress to prevent sagging and sinking, and more importantly – stay comfortable for a long, long time. Since there is still no visible evidence of the mattress “sagging,” the warranty was useless. https://diymattress.net shows you how to fix a sagging Sealy mattress DIY style using scissors and replacement mattress components including latex. You should never attempt to carry the mattress by yourself. If the mattress is damaged through its use in conjunction with a non-Sealy foundation, the warranty may be void. At Sealy New Zealand, we are committed to designing and manufacturing exceptional beds, so you can sleep in comfort and support. Also, normal indentations or sagging (not associated with sag in foundation) of less than 1 1/2′′ for Latex or Innerspring mattresses IS NOT COVERED. I asked to speak to someone in … For example, if your brand new mattress arrived and it was sagging significantly in the middle because the springs were broken then this would count as a defect and you could claim via the warranty for a repair or replacement in line with the terms of the agreement. At Sealy New Zealand, we are committed to designing and manufacturing exceptional beds, so you can sleep in comfort and support. - In the event that Sealy repairs or replaces the mattress or foundation, this limited warranty/guarantee will not be renewed or extended, but continued from the original date of purchase of the repaired or replaced item. Warranty Information. Online, In-Home or Independent Inspection Of Mattress Foundation & Frame by Mattress Marshals. Plaintiff Adam Savett claims in the Sealy class action lawsuit that when he sought warranty coverage on his defective Sealy mattress, Sealy’s inspectors found indentations larger than 1.5 inches and/or unnatural sagging and determined that the mattress was … 10-year limited warranty. Here’s how we define 20 years at Sealy Sealy said the codes on his mattress indicated his warranty was only valid until 2011. What's inside: new arrivals, exclusive sales, event invites and more. Things to do (and what not to do) when setting up your new Sealy, including how to safely carry your new mattress and keep your mattress clean to ensure your Sealy mattress has a long life. It may appear that your new mattress is sagging when the problem really lies with the old foundation providing inadequate support. By Paul TassinOctober 25, 2017 Sealy and Mattress Firm have been shirking their warranty duties to customers who bought defective mattresses, a Kansas man claims. But if somthing goes wrong we’ve got your back. Featured Categories. Limited 5 or 10 year warranty for product construction only (varies by specific product) – If purchased in the United States or Canada, mattress pads, and comforters will be replaced by the manufacturer if found to be defective due to faulty workmanship or materials only for 5 years from the date of purchase. It may appear that your new mattress is sagging when the problem really lies with the old foundation providing inadequate support. 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